Showing posts with label Box office. Show all posts
Showing posts with label Box office. Show all posts

Tuesday, September 15, 2015

Welcome Back! [Welcome to My Life in Lancaster!]

Welcome back everyone! I've reinstated my blog now that I have found a full time job. Today I'm writing about transitions, and My Life in Lancaster. (That sounds like a great book title...) This one is a little long, but I have months of life to catch you up on, with a good resolution at the end. Join me, and stick with me during this new chapter! Love you all!
-S.

Transitions are hard.

Whether you’re starting the next level of your schooling, a new career, or a new chapter of your life, it’s hard to deny--change is tough.

I have always had an immense amount of pride in my ability to handle change. My top StrengthsFinder is Adaptability...I go with the flow, and whisper that first part of the Serenity Prayer. You know, “God grant  me the serenity to accept the things I cannot change…” If I were brave enough, I’d tattoo it on the back of my hand as a constant reminder.

But recently I’ve come to realize that “change” and “a time of transition” aren’t always the same thing. We often use them interchangeably, and this of course varies for everyone…my definition of “change” is something that happens unexpectedly and throws off my routine or balance. And my definition of “a time of transition” is something that has been anticipated.

This new chapter that I’ve started is undeniably a life change, but it’s more of a transition. I have been anticipating moving to Lancaster for 5 years. It was the summer of 2010 when I made my first long-term visit. I stayed for a week with Liesl and we had our inaugural year of kids theatre camp. I met so many people who have influenced the woman I am now and I will never forget that. Each year since then, I’ve made the trek back and forth for various reasons, and about 6 months before I got engaged I knew that I had to spend my engagement in the city of Lancaster.

That didn’t happen. Instead I had to deal with change. He moved, I stayed. I was plagued by crippling panic attacks for weeks after he left. I shoved the idea of moving to Lancaster out of my head and tried to tread water for as long as I could. 6 months later, our engagement ended, and a friend who knows absolutely everything about me looked at me and said, “you should move in with me. It could just be the change that you need.”

I said a bold "yes." Forgetting that my bank account had barely enough money for a shopping spree let alone rent and a security deposit.

In June, we found a place.

In August, I moved in.

And here we are, September 15, 2015. I've been here exactly one month, and I have not stopped to breathe. And I don't regret it at all! I'm doing audience services for PRiMA Theatre, which was the best leap of faith I could have taken. I've transitioned from working part time in a theatre (Shout out to my State Theatre family! I miss you guys!) to working full time in a boutique as a stylist (getting paid to suggest clothes to people? Absofreakinglutely up my alley.) And this time next week, I will have started training at my new full-time job at the American Music Theatre as a box office associate! A job in my field that I LOVE and that I'm darn good at too!

I have had one day "off" since August 15th, and honestly, as someone who has [regrettably] taken pride in being a bit of a slacker, I'm enjoying stretching myself thin. (Although I'm exhausted beyond words.)

But sometimes being busy is an excuse to not focus on the hard parts of transitioning.

In the last two months, I've had my heart broken, I've had to wrestle with issues of race in the outside world and where/if I fit into those hard conversations, I've been misjudged, argued with, and have argued with myself about my own intentions, convictions and integrity. All of these things are hard to deal with. And then add moving on top of them! I was a mess! I still am. And that's okay.

Admitting that you're a mess (yes, YOU), is the first step to recognizing where you are in life. My roommate has this little window decoration that says "Your beautifully messy complicated story matters. (tell it.)" and I'm pretty sure that's become our motto over the last few years. It's ok to feel lost. It's ok to not know what's coming up even if you have it seemingly altogether. Even though I might seem "set" career wise for now, I'm anticipating more changes and transitions coming up. Because that's the way life works. 
You can't avoid change, you can only react to it the healthiest way you can. Maybe for you that means having someone "on call" who you can vent to--a friend, mentor, or therapist. Maybe that means a visit home to see your mom and have her make you a good home-cooked meal. Maybe that means going on a dating hiatus and figuring out yourself. Maybe (UGH) it means deactivating Facebook and digging into the Bible or a good book study. Maybe it means getting a dog or a cat!

Figuring out what you need to do to keep yourself intact is the only way to survive transitions. Everyone copes differently, but I'm confident that you cannot and should not do it alone. I have my Council of women who I can go to whenever life gets scary. And as weird as it might seem, I'm finally seeing that my mom is one of them. Your mom is less intimidating once you get into your 20s. Trust me.
Having people who know you and that you trust is essential, and super helpful. I'm thankful for all those people in my life; without them I would have drowned in an ocean of uncertainty. Everyone's story is different, and that's what keeps the world so beautiful. We connect over the mess, over someone saying "you too?? I thought it was just me!" Be vulnerable. Surround yourself with like-minded people. 

So, all that to say: change is hard. But it's inevitable. Deal with it the best way you know how.

If nothing else I've written sticks, remember this:
Your story, changes and transitions are important. They're messy, but that's ok. So are everyone else's. They matter, but more importantly, you matter.

Hold on, everyone. We are all in for one heck of a ride!
-S.





Thursday, November 20, 2014

14 Things Only Box Office Employees Understand (And things we wish we could nicely tell our patrons)

I love my job, I really do. The people I work with are great, I feel so privileged to come to a theatre everyday and have it be my job. But some days I seriously wonder if people know what my job is really like. It's not *just* selling tickets to events. It's so much more.

1. Just because you, our beloved patron, didn't see a ticket price listed (which is more than likely your error), does not mean the ticket is free. 


2.  Oh look, my ticketing system is freezing as I have 6 people standing in line.



3. I'm sorry it's really really reeeally not my fault that you got mixed information and are asking me too many questions that I can answer in just a few sentences. 


4. The phrase "We rent to anyone who needs a place to screen their film" means just that. 
No we do not have a political agenda for showing two sides to the same story.
No we do not have a political agenda for showing a film about fracking. 
No it's not our fault that your event isn't selling well. I'm seriously JUST the box office girl. 
(What I'm saying here is...please don't shoot the messenger. )


5. No we cannot make special deals with you if they aren't already in the system.



6. It is not our fault that tickets aren't available if you wait until the week before the show.


7.  And no, I can't "open any seats up" for you. You snooze, you lose.


8. Creeping into the caterer's kitchen to heat up your lunch. While there's a meeting going on. 


9. Being genuinely sweet to verklempt older patrons. (The phrase "Kill them with kindness" comes to mind. And then praying they don't actually fall over dead.) 


10. When the person on the phone is looking at the seating chart and tells you what they're seeing. And it's the exact same chart you're also looking at. 


11. Patron, (After seeing you as the only person at the counter): "I'm looking for someone who's in charge..." 

12. When you actually don't have the answer to their question and you have to find someone in charge. 


13. When people come in, talk, and don't actually order tickets. 



14. Remembering that things could be worse. Your day job is in your field, and thank goodness you're not folding tee shirts at a department store. 


(All images from imgur. Except for Anne Perkins and Leslie Knope. That one is from giphy.)